Network
Administrator II (2013 – August 2016)
§ Create and manage 1,000+ user accounts in Research,
Development, Testing, and Evaluation Networks (RDT&E) utilizing
Microsoft Active Directory (AD)
§ Provide training and instructions to new users on
systems and rules of RDT&E network usage
§ Install and configure Symantec Backup Exec 2012 on
Microsoft Windows 2008 server to support backup services for 20+ file
servers throughout the RDT&E network
§ Utilize Symantec Backup Exec 2012 to create 20+
backup jobs for RDT&E file servers
§ Provide Tier 1 maintenance and troubleshooting for
servers configured with Windows Server 2008
§ Enable and disable ports on Cisco switches to access
specific Virtual Local Area Networks (VLANs) on the RDT&E network
§ Configure port security for ports on Cisco switches
on the RDT&E network
§ Provide daily support for 200+ end users on Air
Force Network (AFNet)
§ Configure 200+ desktop and laptop computers with
Standard Desktop Configuration (SDC) in accordance with AFNet Policy
§ Install various software applications from Air Force
Evaluated Products List to meet users specific needs as approved
Troubleshoot and replace all hardware components as required to ensure high
availability of devices
§ Configure, maintain, and troubleshoot 40+ network
connected Multifunction Devices (MFDs) and laser jet printers to provide
high availability of copy, print, and scan-to-email services
§ Configure and support Blackberry and IPhone devices
for 80 users
§ CAC authentication for RDT&E network
§ Maintain S&T Airgap system
Client Support Technician (2010 – 2013)
§ Tier 1 support for over 300 users in the 711th Human
Performance Wing
§ Backup ADPE custodian for local 508 account
consisting of over 300 pieces of equipment
§ Assisted in ADPE turn-in for various equipment.
§ Ensured accountability with tracking assets with
digital hand receipts
|